Each day, thousands of people leave their vehicles at repair shops and service chains like yours. They expect all required maintenance and repairs to be completed by 5:00 p.m. the same day.
This “5 o’clock promise” is the hallmark of the automotive aftermarket. It means same-day diagnosis, parts acquisition and repair. And that could be for any one of hundreds of possible issues.
Service shops and chains continue to explore ways to speed up the repair process. In doing so, they hope to maximize their productivity and profitability. Epicor is playing an important role in this process.
